Privacy Policy, Pinecrest Bed & Breakfast

Deposits & Cancellation Policy

Deposit Policy

An advanced payment of 50% stay plus tax (100% for one night stay or Advanced Purchase Rate) is collected upon reservation.

Cancellation Policy

If your travel plans change and you must cancel your reservation, please contact us 14* days prior to your arrival date to cancel your reservation less a $50 cancellation fee per room. A refund will be issued to the card on file. In the event you must cancel within 14* days, shorten your stay, or check out early, your deposit will be turned into a gift certificate for a future stay. No refunds will be issued.

*A 30 day notice is required on multiple room and whole house bookings, holidays, and special events.

Unforeseen circumstances can impact travel so we recommend our guests purchase CFAR travel insurance.

Privacy & Accessibility Policy

Privacy Policy

Our Mission

At Pinecrest Bed & Breakfast, we are dedicated to protecting your privacy and safeguarding your personally identifiable information.

Information Collection

Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at Pinecrest Bed & Breakfast. We only collect information about you that we consider necessary for achieving this. Personally identifiable information is only obtained when making a reservation. All identifiable information provided will not be disclosed to anyone unless we are specifically requested to do so. Pinecrest Bed & Breakfast does not give or sell to anyone any information we collect on our site.

We sometimes use data collection devices such as "cookies" on certain pages of the Site to measure effectiveness and safety. A "cookie" is a small file that gets placed on your hard-drive that helps us provide our services. You are free to decline cookies if you choose too.

Security

At Pinecrest Bed & Breakfast, we take security seriously. When users make a reservation we use every precaution to safeguard it online and offline.

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address so that it cannot be read over the Internet.

Policy Modifications

Pinecrest Bed & Breakfast may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.

Accessibility

Pinecrest Bed & Breakfast is committed to making our website accessible to people with disabilities.

We are upgrading our website to be accessible for impaired users to see, navigate, interact and understand the content provided as per the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) but realize there are areas that need improving. We will continue to make every effort to meet evolving accessibility standards.

Currently, our reservation system does not meet AA standards of WCAG 2.0. This is something we will continue to address with our reservation company so that it too will be accessible to people with disabilities in the future. If you find you are having difficulty determining availability or booking accommodations via our online system, please contact us at the links below and we will be happy to assist you directly.

As we continue to improve our website functionality, we appreciate your concerns and suggestions. We welcome impaired users to share accessibility issues you may find.

Contact us at the links below.

Phone: 828-281-4275

innkeeper@pinecrestbb.com

Privacy Policy, Pinecrest Bed & Breakfast
Privacy Policy, Pinecrest Bed & Breakfast
Privacy Policy, Pinecrest Bed & Breakfast
Privacy Policy, Pinecrest Bed & Breakfast

Proud members of: 

Asheville Bed & Breakfast Association

Asheville Chamber of Commerce 

Just Economics of Western North Carolina

Professional Association of Innkeepers International